Healthcare IT Products

Modern SaaS-style platforms for end-to-end healthcare operations

IT NEXUS offers a portfolio of modular healthcare IT products that can be deployed standalone or as an integrated stack—covering core hospital operations, patient engagement, compliance and analytics.

Hospital Information Management System (HIMS)

A comprehensive HIMS platform that unifies OPD, IPD, billing, pharmacy, laboratory and administrative workflows into a single, integrated system tailored for Indian hospitals.

Key Features

  • • OPD & IPD registration and billing
  • • Pharmacy, inventory and procurement
  • • Lab and radiology order management

Business Benefits

  • • Reduced revenue leakage
  • • Faster patient throughput
  • • Centralized operational visibility

Deployment Options

  • • On-premise in hospital data centers
  • • Private cloud or hybrid models
  • • Single or multi-hospital networks

Digital Medical Records (DMR)

Scanning and digitization platform for converting legacy paper medical records into secure, searchable digital repositories integrated with your core systems.

Key Features

  • • High-volume scanning workflows
  • • Indexed and tagged documents
  • • Role-based access controls

Business Benefits

  • • Faster retrieval of records
  • • Reduced physical storage costs
  • • Easier audits and compliance

Deployment Options

  • • On-site or centralized scanning models
  • • Integration with HIMS and EMR

Electronic Medical Records (EMR)

Structured EMR designed around doctor workflows, enabling quick documentation, longitudinal patient views and secure sharing within the care team.

Key Features

  • • Specialty-specific templates
  • • Longitudinal patient history
  • • Order entry for labs and radiology

Business Benefits

  • • Improved documentation quality
  • • Reduced duplication and errors
  • • Stronger medico-legal posture

Deployment Options

  • • Integrated with IT NEXUS HIMS
  • • Integration with third-party HIMS via APIs

AI-powered Healthcare CRM

CRM platform designed for healthcare, using AI to orchestrate leads, referrals, campaigns and patient communication across channels.

Key Features

  • • Multi-channel lead capture
  • • AI-based scoring and prioritization
  • • Campaign automation and journeys

Business Benefits

  • • Higher conversion from marketing spends
  • • Better patient retention and recall
  • • Clear ROI visibility on campaigns

Deployment Options

  • • Cloud-based SaaS
  • • Integrations with HIMS, call centers and websites

Clinic Management System

Lightweight yet powerful platform for single and multi-branch clinics, covering appointments, billing, inventory and basic EMR.

Key Features

  • • Appointment scheduling and reminders
  • • Billing and receipt generation
  • • Inventory and pharmacy

Business Benefits

  • • Faster front-desk operations
  • • Better revenue visibility per clinic
  • • Consistent experience across branches

Deployment Options

  • • Cloud-hosted or on-premise
  • • Centralized multi-branch dashboards

Bio Waste Tracking Software

Track biomedical waste from generation to handover, with compliant documentation and analytics.

Key Features

  • • Department-wise segregation tracking
  • • Barcode/QR-based container tagging
  • • Handover logs and manifests

Business Benefits

  • • Stronger regulatory adherence
  • • Reduced risk of penalties
  • • Visibility into waste volumes

Deployment Options

  • • Standalone or integrated with HIMS
  • • Multi-location tracking for groups

Queue Management System

Token-based queue management for OPD, labs, billing and other service points with display screens and announcements.

Key Features

  • • Token issuance and routing
  • • Display screen integrations
  • • Multi-counter configuration

Business Benefits

  • • Smoother patient flow
  • • Reduced congestion and confusion
  • • Better resource allocation

Deployment Options

  • • On-premise displays and kiosks
  • • Integration with HIMS registration

Feedback & Review Software

Capture real-time patient feedback across touchpoints and convert insights into measurable service improvements.

Key Features

  • • Kiosk, tablet and QR code surveys
  • • Department-wise and doctor-wise views
  • • Alerts for negative experiences

Business Benefits

  • • Improved patient satisfaction
  • • Early detection of service gaps
  • • Stronger brand reputation

Deployment Options

  • • Standalone or integrated with HIMS
  • • Online and on-premise collection points

Asset Tracking System

Track biomedical equipment, IT assets and critical infrastructure across the hospital with full lifecycle visibility.

Key Features

  • • Asset registry with locations
  • • Barcode/QR/RFID support
  • • Maintenance schedules and logs

Business Benefits

  • • Reduced asset loss and misuse
  • • Better uptime of critical equipment
  • • Optimized capex planning

Deployment Options

  • • Works standalone or with HIMS/ERP
  • • Multi-site asset management

AI Policy Evaluation System

AI-assisted engine to evaluate hospital policies, SOPs and compliance guidelines for completeness, clarity and risk.

Key Features

  • • Policy ingestion and versioning
  • • AI-based gap and risk identification
  • • Suggested improvements

Business Benefits

  • • Stronger governance and compliance
  • • Faster policy rollout cycles
  • • Reduced manual review effort

Deployment Options

  • • Cloud-based engine
  • • Integration with document management systems

LIMS & PACS Integration

Integration services and connectors to seamlessly connect HIMS with Laboratory Information Management Systems (LIMS) and Picture Archiving and Communication Systems (PACS).

Key Features

  • • Bi-directional order and result exchange
  • • Standards-based messaging where applicable
  • • Result and image viewer embedding

Business Benefits

  • • Faster turnaround for lab and radiology
  • • Reduced manual entry errors
  • • Unified clinical view in HIMS/EMR

Deployment Options

  • • Custom connectors for existing LIMS/PACS
  • • New implementations with best-practice patterns

Deploy the right modules first

Not sure where to start with your product stack?

Our solution architects can help prioritize and phase HIMS, EMR, CRM and supporting modules based on your current maturity and budget.